What is a Naturopathic Doctor? 

A Naturopathic Doctor is a doctor that specializes in a system or method of treating disease that employs no surgery or synthetic drugs but instead uses special diets, herbs, vitamins, massage therapy, etc., to assist in the natural healing process.

To locate a Naturopathic Doctor near you go to: www.naturopathic.org

What does the term organic mean? 

The term organic refers to the method used to produce food on farms and how the food is handled after leaving the farm. Organic farming is based on practices that replenish and maintain the soil fertility while assisting nature’s balance through diversity and recycling of energy and nutrients. This method also prohibits the use of most synthetic fertilizers and pest controls. Organic agricultural products are processed, packaged, transported, and stored in a way that retains their organic integrity, without the use of artificial preservatives, coloring, or other additives, irradiation or toxic, persistent pesticides.

Organic foods seem to always be more expensive. Why should I buy them? 

When you buy certified organic products, you support conscientious farmers and companies creating a healthy agricultural system form the ground up. Organic standards define principles and practices which must be followed from soil preparation right up to the moment you purchase a product.

Why are some products listed as organic but they are not 100% organic?

There are different levels of organic. Products labeled “100% organic” contain only organic ingredients. Products labeled as “organic” contain at least 95% organically produced ingredients. Products with at least 70% organically produced ingredients but less than 95% can be labeled “made with organic…”. For example, a soup label may say “made with organic vegetables” or “made with organic beans, rice and tomatoes”. Products containing less than 70% organic ingredients can only list those ingredients on the ingredient panel.

What is the Return Policy?

BoKU® is dedicated to delivering 100% satisfaction when you shop with us online. If you are not completely satisfied with your order, please contact 1-877-265-8366 or e-mail us at customerservice@bokusuperfood.com for approval before returning any items. We will provide you with instructions on how to return your purchases.

No returns will be accepted or refunded without prior approval. The customer is responsible for any and all return shipping costs. Refunds may be given after the product is returned and inspected, minus any and all original shipping and handling costs. We will not refund, credit or exchange any products once thirty days have passed from when the order was placed.

Please note: your purchase must be returned in saleable condition with the original packaging and receipt to ensure full credit. *Books are not eligible for refund. Opened products are not returnable. If you have questions or concerns with any Boku products, please let us know and a customer service representative will gladly assist you.