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Returns

Refund and Return Policy

There are no refunds or returns on international orders. Orders shipped within the US can always be returned within 30 days of purchase, per the following guidelines:

Unused Product

  1. a) Container must be in its original, sealed and unused condition
  2. b) Customers can use this form to pay for return label, or ship to us themselves.
  3. c) Refunds are only provided once product is received to Boku. We cannot refund prior to receiving returned package. Returns can be mailed back to: Boku International Inc. 987 West Ojai Ave. Ojai, CA 93023
  4. d) Refund will be issued upon receipt of product/s, deducting any return shipping charges (if applicable). 
  5. e) Customer is responsible for return shipping costs
  6. f) Return shipping and handling charges may apply to undeliverable or refused packages. 

Used Product

  1. a) Refers to an open container and/or partially used product
  2. b) Once a product has been opened, Boku is un-able to accept the return or refund this product

Damaged Product

  1. a) For replacement of damaged product/s, please contact us.
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Returns