Here at BōKU®, we are passionate about health, super foods, and your happiness! We are dedicated to delivering 100% satisfaction when you shop with us. If your product doesn’t have you thinking “Ohh kale yeah, I love this!” you can return it to BōKU®’s micro-blending facility where it was born for a full refund as long as it is within 30 days of ordering your product. Shipping fees apply. If it has been beyond 30 days and you are unsatisfied with your product, “your dog ate it”, or you cannot take it for any other reason, we are happy to arrange shipment of a replacement BōKU® product of equal or lesser value. To request a refund, simply email us at firstname.lastname@example.org or call us at 1-877-265-8366.